Pimly Named Salesforce 2027 Partner of the Year

Salesforce named Pimly its 2027 Partner of the Year for Transform & Scale — one of the ISV track's most competitive categories, and the one built specifically around the kind of partnership Salesforce account executives (AEs) and solution engineers (SEs) rely on every day in the field. Salesforce made the announcement August 27th on the Salesforce 360 blog and on the Salesforce Partners LinkedIn page.

Salesforce built the Transform & Scale category to recognize the ISV partners with the most productive co-sell motion with the Salesforce field: joint pipeline, field enablement, and shared wins that demonstrate real commercial alignment. In plain terms, Pimly works hard to make it easy for AEs and SEs to deliver more value to our shared customers than the Salesforce platform delivers on its own.

The story behind the win will be familiar to any AE or SE who has walked into a manufacturing or Consumer Goods (CG) account running Salesforce on top of messy product data. GE Vernova faced that exact challenge — an Agentforce Commerce investment that was still reaching for its growth numbers because more than 200,000 SKUs were stuck in spreadsheets, and the workflow required manual updates, an impossible task. It wasn't a platform limitation — it was the messy product data underneath it. Pimly built them a governed, Salesforce-native product catalog, and GE Vernova layered Agentforce on top of it. The result was a 5x lift in cross-sell performance inside the first year. It's a story Salesforce chose to put its name behind.

We're proud to share this moment, and we want to be clear about why. It isn't because Pimly won a trophy. It's because GE Vernova and Cognex Corp — the two customers whose work sits behind this recognition — are receiving a high rate of return on their investment in AI-initiatives done the right way: by giving AI access to structured, governed data that it needs to perform. What follows is the story that won the award, a second proof point from Cognex, and what this specific category should tell you about partnering with Pimly going forward.

Key takeaways

• The winning proof point is concrete, not aspirational: GE Vernova drove a 5x improvement in cross-sell performance after Pimly unified 200,000+ SKUs into one governed, Salesforce-native product catalog with Agentforce layered on top.
• Cognex shows this isn't a one-story fluke. A Salesforce customer already running Sales Cloud, Service Cloud, and Experience Cloud chose to add Pimly Product Intelligence and Agentforce together — and it's changing how their sales reps quote.
• The mechanics are simple for an AE or SE to explain to a customer: Pimly makes Agentforce, Agentforce Revenue Management (ARM/Rev Cloud), Agentforce Commerce (Cloud) and Agentforce Sales and Service (Clouds) reliable by giving them a governed, accurate product data foundation to answer from — while simultaneously eliminating separate integration projects for each endpoint by using Pimly's proprietary SmartSync.
• This recognition is about the partnership and a track record of co-sell motion, not one deal. Pimly's goal from here is the same as it was going in: to continue delivering stronger value to our shared customers from our compatible solutions than either Pimly or Salesforce can do individually.

If you're a Salesforce AE or SE and want to see what Pimly looks like inside a live Agentforce, Agentforce Revenue Management or Commerce deal, book a demo and we'll walk through it together.

Why Transform & Scale is the co-sell award

Salesforce runs more than a dozen Partner of the Year categories, most tied to product innovation or growth. Transform & Scale sits apart: it's judged on joint account planning, consistent pipeline contribution, and shared wins that go beyond a referral relationship into genuine go-to-market alignment between two companies' field teams.

That distinction matters more than the award itself. A co-sell award tells you the partner has proven it will help accelerate your deals when you bring them in because the customer will perceive greater value from the combination of solutions.

The story that won it: GE Vernova's 5x cross-sell lift

GE Vernova runs the largest eCommerce platform in the wind industry — a strategic pillar of the business, not a side channel. But more than 200,000 SKUs were locked in disconnected spreadsheets, and no amount of Agentforce investment could fix a growth problem rooted in the data underneath it. Pimly centralized that catalog natively inside Salesforce, giving Agentforce Commerce and Agentforce a single, governed source of product truth to work from instead of a monstrous error-prone spreadsheet containing 200,000 rows or SKUs.

The result is a 5x improvement in cross-sell performance — a lift strong enough that Salesforce co-published it as its own AppExchange customer story.

"GE Vernova has the largest eCommerce platform in the wind industry, and it is a strategic pillar of the business. Leveraging Pimly to create a central source of truth for product data was essential to exceed the growth metrics we aimed to achieve."

— Bernardo Bandeira, Global Head of Digital Commerce, GE Vernova

That's the proof point Salesforce chose to put behind this category. It's also the answer to the question a skeptical customer will ask: does this actually move revenue, or is it just cleaner data? GE Vernova's number demonstrates the positive growth in revenue.

Curious whether your own account has the same gap? Try the free Product Data Grader and see where a customer's product data actually stands in about a minute.

Cognex: choosing Pimly Product Intelligence and Agentforce together

GE Vernova's story is the one that won the award, but it isn't the only one behind it. Cognex Corporation — a global machine vision technology leader and long-time Salesforce customer running Sales Cloud, Service Cloud, and Experience Cloud — is Pimly's story of what happens after the PIM is already live.

Cognex started with Pimly's Salesforce-native PIM to centralize product data across the business. Once that foundation was in place, they came back and purchased Pimly Product Intelligence and Agentforce together — betting on both at once rather than adding Agentforce and hoping the data would catch up later.

"We're already starting to see the impact of centralizing our product data inside Salesforce. Looking forward, with Product Intelligence and Agentforce, we're going to be unlocking the real opportunity — enabling AI-driven product discovery, guided selling, and faster customer resolution."

— Diana Ferreira, Director of IT, Cognex

For an AE or SE scoping a similar account, Cognex is the pattern to point to: a Salesforce customer who didn't need to be convinced Agentforce mattered — they needed to be shown that Agentforce would only be as good as the product data readiness underneath it, and that Pimly was the fastest way to get there.

This win belongs to every Pimly customer, not just two stories

GE Vernova and Cognex are the two named stories behind this award, and we're grateful to both of them for trusting us to build and deliver the business outcomes they sought. But Transform & Scale isn't really about two companies — it's a statement about the pattern Pimly customers keep proving out across Salesforce: Kraft Heinz, CORT, W.S. Darley & Co, and every other manufacturer and CG brand running Pimly on Salesforce today. Every one of those relationships is part of why Salesforce chose to recognize this category, and every one of them deserves to feel some ownership of this win.

What this means if you're a Salesforce AE or SE

The best entry point for Pimly is alongside or ahead of an Agentforce, ARM or Commerce deal, because Agentforce's reliability depends on the quality of the data underneath it. A good discovery question to open that conversation: when a rep gets a complex quote request or a service agent gets a call about a product they don't recognize, what is the workflow behind the scenes today? If the answer ever includes leaving the Salesforce platform to find the answer — spreadsheets, phone calls to engineering, asking the senior rep on the team — that's the opportunity to deliver a better solution to that customer.

And if Agentforce is already deployed and the customer is frustrated with unreliable answers, it's rarely too late to bring Pimly in. In most cases, that's a data problem, not an Agentforce problem, and we can help get those customers off the churn path and back onto the loyal customer path.

If your customer's Agentforce, ARM or Commerce deployment depends on product data that isn't ready for it, run their catalog through the free Product Data Grader — it takes about a minute and gives you something concrete to bring back to the account.

Frequently asked questions

What is Salesforce's Transform & Scale Partner of the Year award?

Transform & Scale is one of the ISV-track categories in Salesforce's annual Partner of the Year Awards. It recognizes the ISV partner with the most productive co-sell motion with the Salesforce field — measured by joint pipeline, field enablement, and shared wins that reflect real commercial alignment between the partner's go-to-market team and Salesforce's own account teams. It is not awarded for product innovation alone; it specifically rewards partners that Salesforce AEs can attach to a deal and count on to accelerate it.

Why did GE Vernova's story win the award for Pimly?

GE Vernova had over 200,000 SKUs locked in disconnected spreadsheets, which was limiting the return on their Agentforce Commerce investment despite running the largest eCommerce platform in the wind industry. Pimly built them a governed, Salesforce-native product catalog and layered Agentforce on top of it, which drove a 5x improvement in cross-sell performance. Salesforce found that result compelling enough to co-publish it as its own AppExchange customer story, and it became the centerpiece of Pimly's award submission.

Is this the same story as Pimly's work with Cognex?

No — they're two separate customers and two separate proof points. GE Vernova's cross-sell story is the one Salesforce specifically recognized for the Transform & Scale award. Cognex is a separate, earlier Pimly customer that added Product Intelligence and Agentforce on top of an existing Pimly PIM deployment, and their story shows the same pattern working for a different organization. Cognex is evolving how their 1,500 sales reps will quote their customers using Pimly's Product Intelligence capability alongside Agentforce.

How does Pimly make Agentforce, Agentforce Revenue Management and Agentforce Commerce more reliable?

Agentforce, Agentforce Revenue Management (ARM) and Agentforce Commerce are only as accurate as the product data they can draw from, and for most manufacturers and CG brands that data is fragmented across ERPs, spreadsheets, and disconnected systems. Pimly centralizes that data natively inside Salesforce as a single governed source of truth, so Agentforce, ARM and Commerce answer from accurate, complete, structured product information instead of guessing across five conflicting exports. The result is sales reps, service agents, and AI agents that can all trust the same underlying data, without any separate integration project to maintain.

How can a Salesforce AE or SE bring Pimly into a deal?

The strongest entry point is alongside or ahead of an Agentforce, ARM or Commerce deal, since the reliability of that investment depends on the product data underneath it — the moment a customer says they want AI to reduce quoting errors or speed up service resolution is a good signal to bring Pimly into the conversation. It's also common for Pimly to get called in after Agentforce is already live and the customer is unhappy with unreliable answers; in that case it's usually a data problem, not an Agentforce problem, and the fix is the same. Any Salesforce AE or SE can reach out directly to see how a Pimly conversation fits into their specific deal.