Make every rep and AI agent a product expert.
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AI doesn't fail. Your product data does.
Managing product data shouldn't be a daily battle, but when it's scattered across spreadsheets, systems, and teams, every update feels like a chore.
Plus, it’s not just hurting you — it’s affecting everyone, from sales and service to marketing and commerce:
- Inaccurate product data drives customers away and frustrates your team
- Slow product launches leads to lost revenue
- Unorganized data delivers AI answers you can't trust
- Maintaining accurate product data across channels isn’t sustainable
Your Single Source of Truth, All on Salesforce
With Pimly, Customers See
AI selling is the new normal. Most rollouts won't survive it.
Every manufacturer is about to fund an AI rollout. Boards are asking for it. Reps are waiting for it. The ones that win will all have one thing in common: every team, tool, and AI agent already knows their products. The ones that lose will spend the next 18 months explaining why their AI hallucinates.
The difference isn't the AI. It's whether the product data was ready for it.
What it looks like when AI actually knows your products.
The sales moment
A rep configuring a quote pulls the exact SKU, the right variant, the compatible option, without toggling between systems or pinging engineering. They quote with confidence because the answer is right in front of them.
The service moment
A service agent surfaces a compatibility spec in 8 seconds, inside Service Cloud, instead of digging through PDFs while the customer waits.
Product intelligence on top. Salesforce-native PIM underneath.
Other PIMs prepare your data in a separate system, then hand it off. Pimly makes it usable right where your teams already work, so reps quote faster and service resolves faster, with or without AI in the mix. That is the difference between data that is stored and data that actually gets used.
Every team and AI agent becomes a product expert
One source of truth across Salesforce
Clean, governed, and AI-ready product data
Manufacturers are already running on it.
"Leveraging Pimly to create a central source of truth for product data to power our B2B Commerce experience was essential to exceed our growth metrics."
Bernardo Bandeira, Global Head of Digital Commerce, GE Vernova
"We're already starting to see the impact of centralizing our product data inside Salesforce."
Diana Ferreira, Director of IT, Cognex
"With Pimly, Salesforce is now our Center-of-Truth for Sales, Product and eCommerce."
Kim Brown, Chief Marketing Officer, Darley
Effective Lab Supplies switches to Pimly to build AI-driven order process
A market leader in the supply of sample preparation and laboratory equipment.
- Had an existing PIM that was cumbersome and required repetitive and siloed data entry
- Wanted to get their product data as close as possible to their customer data
Moved forward with the switch to Pimly less than two weeks after discovery on the AppExchange
- Replaced existing PIM solution to move product data into Salesforce, as opposed to having it live external and separate
- Longer term vision of building an AI driven order process, enabled with Pimly data
Seedbox Distributing Product Data to Sales, Service, and Commerce
Seedbox is an agricultural manufacturing pioneer and SMB innovator
- No central repository for critical product information
- Sales and Service teams creating their own materials, limiting ability to onboard new employees and customers with speed and efficiency
Pimly became the source of truth for products in just 60 days, enabling exposure across internal teams
- Enabled simple onboarding for new customers and employees
- Current vision of using Pimly as the foundation for deepening Salesforce footprint
Hormel Food Standardizes “Product Source of Truth” on Pimly
Multibillion dollar CPG company that operates in over 80 Countries.
- Major Retailers demanding high-quality Product content
- Sellers and Service Agents require full access and visibility to all Product information
- Pimly powering Global B2B Commerce
- Global Multi-Language Rollout
- Improved Walmart product information scorecard
- "Pimly represents a firm foundational pillar of what we are building out for all Product data & Content, that relationship is very healthy"
NuAire replaces inRiver with Pimly
Problem:
NuAire was struggling with an overly complex process for managing and syndicating Product Information to their B2B Commerce site based on legacy PIM constructs
Solution:
- Centralize PIM data in Salesforce to make it available to all other Clouds
- Clean and simplify data for B2B Commerce
- Set stage for consistent data heading into transformational CPQ Project
Aspen Surgical Transforms Med Tech with Pimly
Aspen Surgical is a $100M provider of medical products and services, selling conventional and safety scalpels, blades, etc.
- No PIM or central source of product information
- Needed enablement for product team, and single source of truth for sales, service, and commerce
Cort Furniture Reinvents Product Experience Management with Pimly
- No standard PIM or CPQ tool
- Needed eCommerce and headless Commerce Markets while they modernize and digitally transform their business
Darley expands distribution with Pimly for B2B Commerce and Amazon
“For more than 100 years, Darley has been building, distributing, serving, and offering trusted solutions for First Responders and Warfighters.”
- Chose Pimly after evaluating inRiver & Salsify
- Project Payback in first 9 Months of Go-Live
- Partnered with Mamenta for Global Syndication of Products and Content for expanded Worldwide
Kraft Heinz Supercharges Consumer Relations with Pimly Product Information
Multibillion dollar CPG company that operates in over 40 countries
- Global Service Agents require full access and visibility to accurate product information
- Salsify data was needed in Salesforce but difficult to connect before Pimly
Pimly improves accuracy and syndication of product data and content through KHC Salesforce clouds
- Reduce customer friction and achieve no-wait engagement experiences for brand information
- Pimly facilitates global B2B Commerce initiative
